Ebook "VSMART GOALS"

Introduction to VSMART Objectives concept

VSMART Goals is a smart and effective method of goal setting . VSMART stands for 6 criteria that need to be achieved for the goal to be considered valuable and effective: T ( Time) Determined time. R ( Relevant) Related.     A ( Achievable) Feasible. M ( Measurable) Measure. S (Specific) Specific.   V (Value) Value.      

Let's try to analyze an easy target. The hotel owner has 100 rooms with an average rent of $500/room/day. He set a business goal of $ 1,000,000 / month, room occupancy rate 67%. He prays that the departments do their assigned tasks well and will reward them if they achieve their goals.

      Then, the employee looks at the current business results, finds that the last 3 months the hotel has a revenue of $ 500,000 / month, So can the target set by the boss be achieved? Do their salaries and bonuses increase, ensuring a good life? If they don't reach their goal within the next month, will they be criticized, fired?

      We clearly see the harm of a declared non-VSMART target.

And here's how I applied VSMART to the goal setting:

Step 1: Determine T including start time, end time and preparation time for the goal.

One-year goal, starting January 1 to December 30 of next year.

The preparation and planning time is 3 months.

Step 2: Determine R factors related to, affecting the goal

1. Self: characteristics, behaviors, interests, problems, expectations

- Hotel owner: 40 years old, often travel, go to many hotels, want to collect investment capital and profit.      

- Receptionist: 20 - 35 years old, professional and content guided by the manager, 8 hour working day, income about 5$/hour. Frequently dealing with problems, complaints or requests for support from customers, less traveling and going to other hotels.      

- Housekeeping,...      

-       …

2. Customers: characteristics, behaviors, preferences, problems, expectations

- 70% are foreign tourists      

- 30% of local guests      

- Find hotels near attractions, tourism, seminars.      

- Hobbies for sightseeing, delicious food and swimming in the lake,...      

- The price and service make them satisfied      

Company: characteristics, behavior, preferences, problems, expectations

- There are 100 rooms, 20 employees      

- Operating 24/7 to serve customers      

- The problem is the number of customers and low revenue      

- Expect many customers to know, use the service, love it and return, professional and engaged staff.      

Partners: characteristics, behaviors, preferences, problems, expectations

- Travel agencies      

- Food supplier      

- Media, press and celebrities      

- There are criteria and customer segments, prices.      

- Expect to have a win-win partner, the agreements bring efficiency to each party.      

Community: characteristics, behaviors, interests, problems, expectations

- Those who are interested, looking for services related to accommodation and tourism      

- People and local government      

- The image, quality of life and general economy are developed      

Step 3: Identify A including existing resources, similar business models, and the results they are achieving.

- Number of personnel: 20      

- Facilities: more than 100 rooms, area 1000m2      

- Management system      

-       ….

Hotels with a scale of 100 rooms in the nearby area, they have 20 employees, 10 travel partners, 1 media partner, their services are rated above 4.5 stars with a revenue of $ 1,000,000/ month - $1,500,000 per month.

Step 4: Determine M metrics at each touchpoint

- Draw the buying and selling journey as follows:      

1. Know up to 3,000 views/day   

2. Interested, contact 100 customers/day   

3. Consulting, sales: 80 transactions and 40,000 USD/day   

4. Product and service experience: managed service quality and star satisfaction.   

5. Take care and receive feedback: customer referrals, returning customers,...   

Step 5: Identify S specific: strategies, plans, and work to accomplish the goal

From the buying and selling journey, the above factors have been identified, the specific roles and tasks are clear

- The hotel manager will have a professional training plan for staff      

- The diplomatic department, CEO or hotel owner will develop more partners      

- Human resources work and propose improvements to increase efficiency.      

-        

Step 6: Determine V value received by all parties

- Revenue, cost, profit calculate and determine reward, profit sharing ratio.      

- If the profit is good, you are willing to pay employees bonuses in exchange for happiness, love and attachment.      

- You are willing to spend more money to take care and give gifts to dear customers and partners.      

- If the profit is good, of course you should be happy that you have contributed development taxes to the locality, the community where you are doing business.      

- Finally, you also get the reward that belongs to you after investing in the business.     

Excerpt from VSMART goal setting diary, hotel owner...

Introduce

1. Introduction to VSMART . Objectives concept

2. Explain the importance of setting goals for both individuals and groups

3. Describe how VSMART Goals can enhance collaboration and performance

Program 1 : Understanding VSMART's goals

1. What is VSMART's goal?

2. Explain the V component of VSMART Goals

(Value, Specific, Measurable, Achievable, Relevant, Timed)

3. How are VSMART goals different from other goal setting methods?

4. Benefits of using VSMART Goals

5. Define VSMART Goals

6. Provide Examples of VSMART Goals

Program 2: VSMART Personal Development Goals

1. Set VSMART goals for personal growth and happiness

2. Develop healthy habits and overcome negative stereotypes

3. Measure progress and stay motivated

4. Explain how VSMART Goals can help you achieve growth

5. Provide examples of VSMART Goals for personal development

6. Discuss the importance of the VSMART Goal statement

Program 3: VSMART Career advancement goals

1. Set VSMART goals for career development

2. Develop skills and knowledge to achieve goals

3. Overcome obstacles and achieve success

4. Explain how VSMART Goals can help individuals advance in their careers

5. Provide examples of VSMART Goals for career advancement

6. Discuss how to track and measure progress towards the VSMART Goals

Program 4: VSMART goals for time management

1. Explain how VSMART Goals can help individuals manage their time effectively

2. Provide examples of VSMART Goals for time management

3. Discuss how to prioritize VSMART Goals for maximum time efficiency

4. Use VSMART Goals to prioritize tasks and manage time effectively

5. Overcome procrastination and distractions

3. Maximize productivity and achieve goals

Program 5: VSMART's leadership development goals

1. Explain how VSMART Goals can help develop leadership skills

2. Provide examples of VSMART Goals for leadership development

3. Discuss how to encourage team members to set VSMART Goals

4. Set VSMART goals for leadership development

5. Develop communication , decision-making and problem-solving skills

6. Build a strong team and achieve success

Program 6: VSMART goals for entrepreneurs

1. Set VSMART goals for your business

2. Measure progress and track success

3. Overcoming challenges and failures

4. Explain how VSMART Goals can help entrepreneurs achieve success

5. Provide Examples of VSMART Goals for Entrepreneurs

6. Discuss how to prioritize VSMART Goals for maximum impact

Program 7: VSMART Goals for Project Managers

1. Use VSMART Goals to plan and execute successful projects

2. Communicate VSMART Goals to team members

3. Track progress and adjust goals as needed

4. Explain how VSMART Goals can help project managers achieve project success

5. Discuss the importance of setting VSMART Goals for project timelines and budgets

6. Provide tips for setting VSMART Goals as a project manager

VSMART goals for the group

1. Explain how the VSMART Goals can benefit groups

2. Discuss the importance of team collaboration in achieving the VSMART Goals

3. Provides tips for setting VSMART Goals in groups

Conclusion

1. Summarize the main points

2. Encourage application of the VSMART Goals in personal and professional life

3. Final thoughts on the power of VSMART Goals.

4. Summary of benefits of setting VSMART Goals

5. Provide a final call to action for readers to set their own VSMART Goals

6. Encourage readers to share their VSMART Goals with the team or partners.

Conclusion: The Power of VSMART Goals

1. Summary of benefits and advantages of using VSMART Goals

2. Encourage implementation of the VSMART Goals in personal and professional life

3. Final thoughts and inspiration to achieve success through VSMART Goals